From fat shaming to alleged racism - the worst TripAdvisor reviews on Bristol's bars and restaurants

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For restaurateurs, TripAdvisor can be both a blessing and a curse.

A handful of negative reviews on the website can have hugely damaging consequences, while a string of glowing comments can result in dozens of people calling up to book a table.

And while tonnes of reviews are left on restaurants, cafes and pubs across Bristol every day - some of which aren’t necessarily that fair - there are some which really stand out.

Below is a round-up of some of the most scathing and memorable in recent times.

‘Fat shamed’

Restaurant: Ciao Amici, city centre

Everyone should know that it’s rude to comment on what people eat, especially waiters. However, it is claimed the waiter at Ciao Amici didn’t get the memo when clearing plates from reviewer Sophie D's table, which prompted a 1/5 review of the Italian restaurant.

‘Horrible Passive Aggressive Server’

Restaurant: Wallfish Bistro, Cotham

Wallfish Bistro is seen as one of the finest restaurants in Bristol in the eyes of many discerning foodies, but that doesn’t mean it’s immune from scathing reviews. Jeff P certainly wasn’t happy with the service at the small eatery and laid into it, which sparked a response from the owners that wasn’t received too well by the masses.

‘Rubbish For Vegetarians’

Restaurant: Flour and Ash, Cheltenham Road

Flour & Ash is loved for many reasons, not only because it serves top-notch pizza but because it caters well for vegans and vegetarians. However, when it had run out of vegetarian mozzarella before the visit of ToastyTea, the reviewer complained about 'disappointing' pizza, accusing the restaurant of acting in a 'strange' way which was 'ignorant' towards vegetarians. This was met with a sassy response from the restaurant’s owner.

‘Ponsy, too bright, uncomfortable furniture’

Bar: The Old Butchers, Bedminster

The Old Butcher’s caused quite a stir when it opened, but not everyone was a fan of the new bar. Wayne S from Bristol most definitely wasn’t, slamming its appearance and the fact it doesn’t sell pints. The bar’s response was a highly amusing one, as the owners introduced a new cocktail inspired by Wayne.

‘Disappointing for Sunday lunch on a glorious walking day’

Restaurant: Jamie's Italian, city centre (now closed)

Of course, Jamie’s Italian on Park Street is no more, and one reviewer gave the former restaurant 1/5 , lamenting everything from the over seasoning of the spaghetti to the ‘uninspired’ dressing. He did however compliment the service, giving that five stars.

‘Would give a 1 but food was decorated well’

Restaurant: The Lock-Up, Redfield

The negative TripAdvisor review in question

An unhappy customer at The Lock-Up claimed he was the victim of 'racism' after being forced to wait outside for a table and experiencing perceived rudeness from staff. The Lock-Up - which is currently ranked as the 19th best restaurant in Bristol - strongly denied the claims.

'Shocked by our starter and downhill from there'

Restaurant: Severnshed, Harbourside

Emma D's review of Severnshed, which describes how her Camembert starter came still in its Asda packaging, was covered by media across the UK and resulted in the chef responsible losing his job. Emma also wasn't happy that the service charge was 'sneakily' added onto her bill, but it was the supermarket cheese which really got her goat...

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